Opportunity Overview
Join the ReStore Community Crew and help Habitat for Humanity of Wausau turn donated goods into safe, stable housing for local families. Whether you enjoy greeting donors, organizing treasures, or helping shoppers find what they need, you’ll play a hands‑on role in supporting Habitat’s mission.
Volunteers can choose one or both pathways:
Donation Ambassador (Intake, Processing & Merchandising)
Sales Associate (Customer Service)
Both roles help keep reusable items out of landfills while funding Habitat’s home builds, repair programs, grab bar installations, and Ramp Up accessibility projects.
What You’ll Do
Donation Ambassador (Intake, Processing & Merchandising)
Accept Donations — Welcome donors, review items, and assist with unloading.
- Process & Clean Items — Test, clean, and prepare donations for resale.
- Merchandise the Sales Floor — Organize and display items neatly to create an inviting shopping experience.
Share the Habitat Mission — Engage donors and help them understand how their contributions support local families.
Sales Associate (Customer Service & Cashiering)
Greet & Assist Shoppers — Provide warm, helpful customer service throughout the store.
Support the Buying Process — Answer questions, help customers locate items, and share product details.
Restock & Merchandise — Keep shelves organized and appealing for shoppers.
Maintain Product Knowledge — Learn features, benefits, and pricing to better support customers.
Skills & Qualifications
Customer Engagement — Friendly, positive communication with donors, shoppers, and team members.
Basic Physical Tasks — Ability to stand, walk, bend, or lift up to 50 lbs (preferred, not required).
Attention to Detail — Clean and test items.
Team Mindset — Comfortable working alongside staff and other volunteers.
Dress Code
Closed‑Toed Shoes — Required for safety.
Comfortable, Appropriate Clothing — Suitable for indoor/outdoor temperatures and representing Habitat positively.
Training Provided
On‑the‑Job Training — Led by ReStore staff and experienced volunteers.
Customer Experience Training — Learn how the ReStore supports Habitat’s mission and how to communicate that to donors and shoppers.
Schedule
Flexible Shifts — 2–4 hour shifts available most days.
Volunteer Your Way — Choose 1–8 shifts per month based on your availability.
Questions
Contact Habitat for Humanity of Wausau at kgrall@habitatwausau.org to learn more about joining the ReStore Community Crew.
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